Delivery & Returns

Delivery: UK 

 

Standard delivery UK: £2.50 
Registered mail £5.95 
UK delivery is free if more than £75 

 

Delivery: International 

 

International delivery service £11.95 
Please allow up to 10 working days for international delivery. 

 

Refunds 

 

If in the unlikely event that the goods delivered to you are not the items you ordered or are faulty please contact us at laviandbelle@gmail.com within 14 days of receipt of your item and we shall arrange for an exchange or a refund within 30 days of your order. 

Please ensure that the item is returned in its original packaging and unworn in a secure package. We will not be held liable for any damage caused to the item in transit, due to lack of due care on the part of the sender. We shall have no liability to you unless you notify us within 14 days of delivery of the said goods. 

If we have published any information incorrectly including pricing or other relevant information regarding jewellery descriptions or delivery times, or any other information, we reserve the right to cancel your order. 

We will do so by notifying you by email and you shall have the right to reconsider placing your order again after being supplied with the correct information. We shall at the point of cancellation either; refund any sum as soon as possible, and within 30 days of your order; or we shall offer you the goods at the correct price/description after which we shall enter a new contract and will send you an email confirming the new order. 

In any event we shall not be liable for any disappointment suffered, nor any further compensation.